Frequently Asked Questions

Get answers to common questions about our local business directory platform

Common Questions

To list your business, simply visit our "List Your Business" page and fill out the submission form. We'll review your information and contact you within 2-3 business days to discuss your listing options and complete the setup process.

We offer four pricing tiers: Bronze ($30) for essential business listings with a 30-second video business card, Silver ($599/year) for enhanced features including 120-second videos and up to 6 employee cards, Gold ($1,399/year) for comprehensive team coverage with up to 150 employee cards, and Platinum ($5,499/year) for maximum exposure with up to 500 employee cards.

We recommend recording your video business card in 1080p (Full HD) resolution or higher for optimal quality. Use a stable camera or tripod to avoid shaky footage, ensure good lighting, and record in a quiet environment. The video should be clear, professional, and represent your business well.

Audio levels must be clearly audible and professional. Speak clearly and at a normal volume - avoid whispering or shouting. Use a quality microphone if possible, and ensure there's minimal background noise. Test your audio before submitting to make sure viewers can hear every word clearly.

Yes! Business owners with active accounts can log in and update their business information, photos, videos, and other details at any time. Changes are typically reflected on the site within 24 hours. Silver plans and above include content updates as part of their features.

Our review process typically takes 2-3 business days. We verify business information, review video content for quality and audio clarity, and ensure all submissions meet our quality standards before going live on the platform.

Absolutely! We provide support based on your plan level. Bronze plans include limited support, Silver plans include priority support, Gold plans include enhanced support, and Platinum plans include premium support with dedicated assistance.

Yes, you can cancel your subscription at any time. However, please note that we don't offer refunds for partial periods, and your listing will remain active until the end of your current billing period.

Customer reviews are available on Silver plans and above. We focus on showcasing business information, video content, and customer feedback to help potential customers make informed decisions while maintaining a positive, professional environment.

We welcome all legitimate, licensed businesses including retail stores, restaurants, service providers, professional services, and more. We reserve the right to decline listings that don't meet our community standards or have poor quality video/audio content.

We manually review all business submissions to verify information accuracy, check business licenses, review video quality and audio clarity, and ensure listings meet our quality standards. We also regularly audit existing listings to maintain platform integrity.

Yes, you can upgrade your plan at any time to access additional features. Plan changes take effect immediately, and you'll be charged the prorated difference. Downgrades take effect at your next billing cycle.

Your video business card should include a brief introduction, what services or products you offer, your unique value proposition, and a call to action. Keep it concise, professional, and engaging. Remember to speak clearly and ensure good audio quality as this is crucial for viewer engagement.

Still have questions? We're here to help!

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